Privacy Policy

NEX has built long-term customer relationships built on trust that includes our commitment to respecting and protecting your privacy.

This Privacy Policy outlines NEX Driver Enterprise’s (“NEX”, “us”, “we”) practices regarding the collection, use, sharing, and protection of your personal information when you use our products or services, or otherwise interact with us including our website (www.nexdriver.com).

As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events. Personal information is also referred to as ‘information about you.’

Our sites contain links to other Web sites over which we have no control. NEX is not responsible for the privacy policies or practices of other Web sites to which you choose to link from the NEX Web site. We encourage you to review the privacy policies of those other Web sites so you can understand how they collect, use, and share your information. This Privacy Statement applies solely to the information we collect on our Web site or using our products and services and does not apply to information we collected in any other fashion.

If you do not agree with this policy, do not access, or use our Services or interact with any other aspect of our business.

Where we provide the Services to an organization (for example your employer) that organization controls the information processed by the Services, and our Services are governed by our License Agreement.

Information We Collect

NEX can collect information about you collected directly from you both offline and online, including, but not limited to, when you create an account to access our products and services.

Specific pieces of information about you that NEX may collect and process depending on your interactions with NEX, includes, but not limited to:

  • Personal Information such as name, contact details, email address, phone number, and other identifying information you provide to us.
  • Account Information: usernames, passwords, and other credentials for accessing our products and services.
    Company data such as the name, size and location of the company you work for and your role within the company as well as publicly available company information and activity associated with company data.
  • Data from surveys conducted by NEX or by third parties on behalf of NEX and publicly available information.
  • Call recording and chat transcript data from Sales and customer support calls and live chat sessions or interviews
  • IP address and information that may be derived from IP address, such as geographic location.
  • Certain location or geolocation information you provide directly or through automated means, if you choose to enable location based services from your device
  • Usage data such as information about how you interact with our Web site and services, including pages visited, actions taken, and preferences.
  • Certain online information about you or device information may originate from the use of cookies and similar technologies on our site

Why and How We Use Your Information

We may use the collected information for the following business and commercial purposes:

  • To communicate and respond to your requests and inquiries to NEX
  • To analyze, develop, improve, and optimize the use, function and performance of our sites and products and services.
  • To market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company’s interests.
  • To customize your experience on our Web site
  • To analyze usage patterns and trends to enhance our offerings.
  • To send you updates, promotions, and important communications.
  • To manage your account
  • To comply with legal obligations and protecting our rights
  • To provide select business-to-business services to NEX customers using publicly available information about companies which may include personal information such as the name of a company’s CEO that is publicly available.

Disclosing Your Information

Sharing within NEX

As an organization, information about you may be shared throughout NEX’s entire organization.

NEX employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.

Disclosing to third parties

We may disclose your personal information with the following third parties in the following situations:

  • Third-party service providers (for example, website management, e-mail delivery, information technology and related infrastructure provision) in order to assist us to perform business functions on behalf of NEX.
  • Relevant third parties in the event of a reorganization, merger, sale, joint venture, acquisition, or other disposition.
  • Third party business partners for collaborations or joint marketing activities.
  • As required by law to comply with legal compliance, respond to government requests, or protect our rights, privacy, safety, or property.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Web site, analyze usage, and customize content based on your preferences.

Your Privacy Rights

You have multiple privacy rights, subject to applicable law, in respect of the information we process about you:

  • Access, correct, or update your information.
  • You can ask us to erase or delete all or some of the information about you, subject to legal obligations.
  • You may opt-out of our use of your information you have previously provided for processing information such as for email marketing.

Children's Privacy

NEX is focused on serving the needs of businesses. Our Web site and services are not directed to minors, and we do not promote or market its services to minors, nor do we knowingly collect information of minors.

If you believe we have inadvertently collected information from a minor through our site without appropriate consent, please notify us at nex@nexdriver.com so that we may immediately delete the information from our servers and make any other necessary corrections.

Security

We use data hosting service providers to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will post any revisions on our website and update the effective date accordingly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at nex@nexdriver.com

By using our Web site and services, you agree to the terms outlined in this Privacy Policy.